AlterG Inc. is one of Silicon Valley’s most innovative medical device companies is pioneering partial weigh bearing therapy. With leading–edge gravity differential technology, our equipment enables individuals to improve mobility and health, recover from injury and surgery more effectively, overcome medical challenges that limit movement and enhance physical performance. Our customers include: well known sports teams, hospitals, physical therapy, senior care and performance clinics.
We are seeking an energetic Training Manager to join our busy team at our corporate office in Fremont, CA.
Training Manager
In this highly productive management role you will expand and develop our network of 3rd party service technicians. You will be responsible for creating 3rd party training materials such as webinars and videos. Your deliverable is to scale 3rd party technician coverage in pace with deployment of our systems. Identifying, recruiting and training individuals to support our growth is a key success factor. The candidate must have a proven track record with the ability to excel in a fast-paced multi-tasking environment.
Responsibilities:
- Recruit 3rd party service providers to maintain AlterG units in the continental US Alaska and Hawaii.
- Develop training materials including video to educate and certify 3rd party service technicians.
- Distribute support documents including maintenance manuals, technical bulletins and upgrade documentation to international distributors and AlterG subsidiaries.
- Manage the training of international distributors. Collaborate with AlterG Europe as required to train international distributors.
- Review new product designs during development to create assembly and service training materials.
- Prepare and qualify repair candidates for hands on field training by AlterG technicians.
- Maintain Netsuite list of qualified certified technicians.
Qualifications:
- This motivated team player will possess the following experience, abilities and skills:
- Teaching credential or technical training equivalent plus 3 years experience developing technical training documentation.
- Experience delivering video training & certification programs
- Bonus Website administration skills
- Excellent communication skills and a willingness to work in a team environment
- Previous work in a capital equipment & medical device company
- Previous work in a start-up environment
- Project and program management skills
- Entrepreneurial spirit with accountability, honesty and integrity as key values
Benefits:
We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive annual salary, plus bonus and an extensive benefits package including paid time off, stock options, medical, dental and vision benefits, 401(K) plan and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
Must be willing to commute to the Fremont, CA area. No relocation compensation.
Please send your resume in Word or PDF format to davet@alter-g.com. If your experience is a good match for our job requirements, we'll contact you directly.
